Monday, 16 June 2014

Services Executive Job Opportunity at Hamdan Bin Mohammed Smart University,Dubai

Job Title:    Services Executive (UAE Nationals)
Job Ref:    40001
Job Location:    Dubai, UAE
Employer:    Hamdan Bin Mohammed Smart University (HBMSU)
Category:    Administrative Positions
Job Type:    Full Time

About HBMSU:
Under the presidency of H.H. Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, the Crown Prince of Dubai, U.A.E, Hamdan Bin Mohammed Smart University (HBMSU) is committed to instigating a culture of quality, excellence and research through e-learning in the Arab world, with emphasis in the academic disciplines of business, quality management, education, healthcare and environment. HBMSU enjoys international credibility and recognition with its academic and professional programs not only being demand-driven, but also customized to meet the growing needs of businesses in the UAE and indeed elsewhere in the Arab world.

Established in 2002, this innovative higher education project has been conceived, crafted and implemented by Dr. Mansoor Al Awar, the Chancellor of HBMSU, as a passionate response to the hopes and aspirations of the new Arab generation, with an emphasis on e-learning as the future of education and empowerment in the region. The pioneering vision of the University has, in fact, paved the way for the UAE Ministry of Higher Education and Scientific Research (MOHESR) to design standards for accreditation for an e-learning institution.

Job Overview:
The Service executive shall be responsible for timely completion of day to day service requests received from various departments across the university and Ensure the requests are carried out in line with university guidelines.

Job Duties:
  •     Develop excellent partnership with hospitality industries by adopting core values of the university.
  •     Coordinate with the departments concerned and ensure Class room and computer labs booking according to the schedule and strength.
  •     Manage the meeting rooms bookings and make sure it’s equipped with all the requirements.
  •     Manage travel, hotel accommodation booking, event venue/s, catering, flower bouquets, etc as per the approved instructions received.
  •     Coordinate with personnel concerned for university guest conveyance, airport transfers and other local transportation matters.
  •     Provide logistics, service and hospitality assistance to Marketing, PR and other departments during special and scientific events.
  •     Assess and evaluate performance of service providers take necessary action if any.
  •     Responsible for sourcing official rubber stamp requirements of the university and record allocation of the same issued to various departments.
  •     Coordinate with the external service agencies like Du, etc and review invoices before sent for payment action to Finance and Procurement.
  •     Review supplier invoice/bills, approve and coordinate with procure and finance for payment release.
  •     Prepare monthly reports on the obstacles, negative impact, on uninterrupted work and recommend suitable or corrective action.
  •     Prepare monthly report on the expenses incurred, categorize and submit to Line Manager for review and necessary recommendations to be more cost effective.
  •     Getting promotion and discounts from hotels and travel agencies and update the HBMeU portal.
  •     Communicating with real estate agencies to get best price for accommodation for both staff and learners
  •     Ensure university branding is well positioned through efficient and timely service delivery.
  •     Ensure “e” service implementation and records management.

Job Requirements:
  •     Bachelors degree from an accredited college/university in Business administration or equivalent field.
  •     Certification in office management will be an added advantage.
  •     Minimum of 2 years in a similar role preferably in an academic environment.
  •     Effective   communication in both written and oral (Arabic and English).
  •     Ability to establish and maintain effective cooperative working relationships.
  •     Demonstrated analytical ability.

Deadline Date: 30/06/2014

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