Friday, 27 June 2014

Aviation Jobs in Abu Dhabi; Mail Agent Airport Operations

Job Title: Mail Agent Airport Operations (UAE Nationals)
Job Location: Abu Dhabi
Department: Airport Operations
Employer: Etihad Airways

About Us
Etihad Airways, the national airline of the United Arab Emirates, was set up by Royal (Amiri) Decree in July 2003. Etihad Airways commenced operations in November 2003, and in 10 years has become one of the fastest growing airlines in the history of commercial aviation.

The airline has received a range of awards that reflect its position as one of the world’s leading premium airline brands, including ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years in 2009, 2010, 2011, 2012 and 2013.

Abu Dhabi, the capital of the United Arab Emirates, is the airline’s hub. Etihad’s fleet of 88 aircraft operates more than 1400 flights per week, serving an international network of 84 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Etihad Airways also owns nearly 30 percent of airberlin, Europe’s sixth largest carrier and 40 percent of Air Seychelles.

Job Overview:
To handle all the incoming and outgoing mail of all EY outstations with the knowledge of Restricted /prohibited items according to the regulations of the customs of the outstations.

Job Duties:

  • Receive and sort mails which is arriving from various outstations in the respective mail bags and get it cleared from the Abu Dhabi customs
  • Prepare a delivery sheet of all incoming documents prior of handing over the documents to the messengers and filing the record of all delivery sheets
  • Segregating all flight flown documents separately from all outstations and handing over to Revenue dept before 09:30 am so that revenue department can update the revenue figures to the higher management.  
  • Collecting and segregating Flight coupons of AUH flown flights and handing over to revenue.
  • Collecting and segregating Flight coupons of Air Berlin flown flights
  • Collecting mail bags of Air Seychelles, Virgin Australia, Air Berlin and arranging for deliveries and accordingly.
  • Collecting all Lost and found property of guest which is found in the aircraft and forwarded by the outstations and delivering to the EY Baggage Services Abu Dhabi. 
  • Collecting and delivering all landing cards which is received in incoming COMS and COMATS to the subcontractors who will load it on the flights so that guest can fill up the forms prior to arrival of flight to the destination.
  • Sending acknowledgements to all outstations upon the pre alerts of mail send from outstations. 
  • Following up all the missing incoming COM, COMATS by checking the LDM, CPM in order to ensure that it was loaded from the origin
  • Cross checking physically all the ramp areas T1 , T3, Arrival halls of T1 and T3 if any bags were left out
  • Receiving and segregating of all documents received from various departments via EY HQ mail room and sorting in the respective pigeon holes of outstations.
  • Upon receiving and before sorting all documents are stamped and scanned to keep a exact record of receive time and date.  
  • Despatching all documents according to the availability of flights as per night shift MCS and morning shift MCS.
  • Sending pre alerts to Load control team, Hub team, respective outstations about the details of the company mail whether as COMAIL and COMAT as per the regulations of customs of the respective outstations.
  • Sending Pre alerts to the security team if any co mail to the High risk stations.
  • Despatching COMATS and COM on the partner airline flights Virgin Australia, Air Seychelles, Virgin Australia according to the requirements.
  • Direct items according to established routing schemes, in line with the requisitions / inquiries from the end user departments, using computer based systems.
  • Action request which is received via emails. Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.

Job Requirements:
Qualification & Education:

  • High school or secondary education is required


  • Post holder must have at least 2 years work experience in an office support role

Training & Knowledge:

  • Computer literate
  • Knowledge of mailing and postal service
  • Ms Office ,Ms Excel, Ms Word
  • Knowledge of reading LDM and CPM of flights
  • Knowledge of EY Stationeries which is required for Ground services operations.
  • Knowledge of EY outstations and station codes and flight numbers flight schedule
  • Knowledge of Restricted /Prohibited items to all Outstations

Deadline Date: 09/07/2014

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