Wednesday, 21 May 2014

Reception Supervisor Job Opportunity in Dubai

Job Title:    Reception Supervisor
Job Ref:    ATG2428
Job Location:    Dubai, U.A.E
Employer:    Al Tayer Group (Group Support Services)
Operations:     Asset Management
Function:     Group Operational Support

About Al Tayer Group:
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond.  With over 7,900 employees from 100 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting.  The Group’s portfolio includes several of the world’s leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.

Job Overview:
We at Al Tayer Group are looking fo a Reception supervisor to manage and lead the front desk reception for the head office to ensure highest levels of customer service and quality as well as assist in administrative tasks for the team like stationery requirements and reporting.

Job Duties:
  1. The role involves management of reception desk, ensuring training and execution of high level of grooming, customer service and efficiency.
  2. Coming from a hospitality or customer service background, you would;
  • manage your team ,
  • step in when required,
  • monitor reception call and drop rates,
  • manage and maintain customer care for VIP clients,
  • develop function specific training for immediate team,
  • assisting the procurement team in requisition,
  • database and proccesisng of stationery requirements,
  • manage the effective functioning of the mail room,
  • maintain  a high performing team and ensuring high stanards are maintained.

Job Requirements:
  • As a Reception Supervisor you would have 3 to 5 years of experience in Customer Service and Reception management having a Bachelors degree and lead a team of diverse individuals.
  • You would be an effective communicator, multi tasker, adaptable, high customer service expertise, MS Office proficient having worked in a fast paced, multi cultural, customer service driven business.

Privacy and Application Policy:
To the extent permitted by applicable laws and regulations, Al Tayer Group LLC and its affiliated companies (“Al Tayer” or “we”) collect, use and disclose your personal information in accordance with the principles set out below.
By submitting your CV or job application, you are acknowledging that any personal or other information you supply to us may be used by Al Tayer to assess, evaluate and check your candidacy, and to make copies, reproduce, organise, modify, and analyse for our own purposes or for the purposes of our affiliated companies, whether in original or derivative form. You further agree that we may share your information with our affiliated companies and our third party service providers.
You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.
We may consider you for other positions either with Al Tayer or our affiliated companies although we will seek your consent before advancing your CV any further.
We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.
We would like to assure your application will be treated with due diligence and thank you for considering employment with the Al Tayer Group.

Deadline: 21/07/2014

Apply Online