Friday, 9 May 2014

Noor Bank Job Vacancy; Sales Manager - Liabilites and Cross Sell

Job Title:        Sales Manager - Liabilites and Cross Sell
Job Location:   Dubai, United Arab Emirates
Employer:    Noor Bank

About Noor Bank:
Noor Bank (formerly Noor Islamic Bank) was established in January 2008, in Dubai - United Arab Emirates. In a short period of time, Noor Bank has grown considerably, and now provides a comprehensive range of products and services - in personal and corporate banking, wealth management, insurance, treasury and trading. We are known for creative, innovative and responsible products and services, most of which are tailored to suit specific business and personal needs. Our efforts to provide professional services and build lasting relationships continue to win us new customers - individuals, investors, institutions, companies and governments - across all operations.

Besides an august Board of Directors, we are also supervised by a Fatwa and Shari’a Board, and a team of reputed scholars oversee and ensure Islamic compliance on all legal, financial and banking matters. Noor Bank is 5% owned by the Emirates Investment Authority and 95% by Noor Investment Group.  Noor Investment Group is 50% owned by Dubai government related entities, 50% by prominent individuals and members of the UAE ruling families.

Job Overview:

  • Deliver budgeted volume and revenue  from existing and new customer base with the agreed KPI
  • Retain and nurture portfolio: Deliver on agreed portfolio growth, cross sell targets and cross sell ratio’s
  • Ensure agreed customer service standards are adhered to at all times.
  • Assist Line manager  with developing campaigns designed to achieve financial targets

Key Duties:
  •     Responsible for meeting/exceeding sales/revenue targets as defined in agreed KPI’s: Revenue Growth (NII & NFI), Cross-sell Ratios etc.
  •     Responsible for defining and meeting key service indicators to ensure we are best in class at all times in service delivery.
  •     Develop and manage SLA’s with internal and external stake holders ensuring that we have a competitive edge over our competitors at all times
  •     Ensure that entire service team has New to Bank and cross sell targets that are aligned with overall business targets.
  •     Work closely with Compliance and Risk to ensure all queries/outstanding requirements are fulfilled within agreed time frames.
  •     Implement Sales training programs available and recommend the appropriate programs for differential training needs Continuously recruit and hire the best talent from the market place.
  •     Manage and ensure SLAs adherence with relationship between internal and external stakeholders.
  •     Actively involve with large accounts to maximize revenues

Deadline Date: 20/05/2014

Apply Now