Tuesday, 13 May 2014

Manager Business Intelligence Job Vacancy at Emirates Integrated Telecommunications Company

Job Title: Manager Business Intelligence - FTC (Contractor 12months)
Job Reference:     1142

Grade:     16
Division:     Business Analytics
Type of Contract:     Contract 12 Months
Job Location:     Dubai: Al Salam Tower - Head Office

Employer: Emirates Integrated Telecommunications Company (du)

About du
du is a family of almost 2,000 people representing over 60 communities.  This diversity allows us to communicate effectively with our customers and add life to life wherever possible. By offering fixed and mobile telephone services, broadband connectivity and IPTV services to millions of homes and businesses, we are well placed for a successful future.  We reward our staff in a variety of ways, including performance bonuses, in-house training programmes, spot awards, brand value nominations, talent pool initiatives, personal development plans and more. We offer competitive salaries and attractive benefits that include flexible working hours, annual leave tickets, discounted mobile rate plans,, education allowance for an unlimited number of children, job-based allowances such as travel and commission, and health insurance. And because we genuinely care about your welfare, our in-house clinic, library and subsidised restaurant are available to all du employees. The onsite gym, personal trainers, and swimming pool are free to utilise too.

Job Overview:   
The purpose of this position is to be responsible and accountable for end to end requirements management and for delivery of all on-demand and/or proactive analysis required by BI team̢۪s internal customer. To manage and deliver needed & frequent ad hoc analysis, build complex reporting, ensure effective execution of various analytical models in tandem with BACI team. To identify analytical datasets using subject matter knowledge of BI team and business insights to propose and execute decision making models and contribute to achieve consolidated Consumer and Enterprise targets.
Minimum experience:
  • 7 years of professional experience with at least 3 years preferably with a large telecommunications provider.
  • Experience in data analysis and architecture, KPI definition, measurement & quantitative analytics and customer experience validation and customer-facing business process modelling
  • Experience with Enterprise Level BI Tools
  • Experience in KPI definition, measurement & quantitative analytics and customer experience validation and customer-facing business process modelling
  • A broad understanding of the telecommunications business and the core systems of a telecom operator with an in-depth understanding of the data flow and the relationships between systems implementing critical business functions.

Minimum education:
Minimum Bachelor degree preferably in IT or management information systems, engineering or a related field. Preferably a Master degree or 18 years of formal education.

Knowledge and skills:
  • Understands how to communicate sensitive information tactfully
  • Understands how to communicate complex information in a concise and unbiased way
  • Experience with large Customer Datasets and Systems, Business Intelligence and Data Warehousing
  • Ability in analyzing complex business needs and converting them into business requirements and functional specifications
  •  Excellent verbal and written communication skills as well as interpersonal and influencing skills; ability to define and capture business needs along with articulating strategic implications of analytic results with clarity and persuasiveness in an audience appropriate manner.
  • Extensive expertise and/or demonstrated experience with business intelligence tools (i.e.SAP Business Objects, including Universe Design); designing, reporting and delivering analytical solutions; data management and warehousing, and the strategic use of information. Experience must include strong skills in research, analysis and data management.
  • Experience and well exposed to Terradata cLDM
  • Experience with all stages of a standard BI lifecycle methodology.
  • Experience in Universe Design, Semantic Data Model design, Data Integration, Analytics & Mining.
  • Experience in BI tools such as report builders, ad-hoc queries, OLAP, dashboards, BAM (business activity monitoring) and data mining

Deadline Date: 17/05/2014

Apply Now