Wednesday, 21 May 2014

Al Tayer Group Job Vacancies; Service Delivery Manager - Finance Shared Services

Job Title:    Service Delivery Manager - Finance Shared Services
Job Ref:    ATG2421
Job Location:    Dubai, U.A.E
Employer:    Al Tayer Group (Group Support Services)
Operations:     Finance
Function:     Group Professional Support

About Al Tayer Group:
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond.  With over 7,900 employees from 100 different nationalities, the Group has its headquarters in Dubai, UAE.

Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting.  The Group’s portfolio includes several of the world’s leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.

Job Overview:
We at Al Tayer Group are looking for a Service Delivery Manager for our Finance Shared Services unit who shall be responsible for Quality Assurance and performance management for the FSS function via monitoring, tracking and reporting resolution of service delivery issues, delivering performance service levels aligned with the SLA’s and Financial policies, Identifying and preparing business cases for new opportunities for improvement and assist in implementing the agreed initiatives and supervise progress.

Job Duties:
The chosen candidate would have a thorough understanding of the end to end financial and commercial business processes, preferably within a Retail environment, the expertise to compress the time lines and delayer the process by developing quality objectives and driving continuous improvement, proven track record of achievements where processes have been simplified and timelines compressed,  project management skills from inception to completion and reporting progress, preparation of QPRs, Good networking skills, ability to articulate, present and influence people across functions and oversee functioning of Document Control Office.

Job Requirements:
The Service Delivery Manager for Finance Shared Services shall have a Bachelors or Master’s Degree in Finance with a tertiary qualification and certification in Business Processes like Six Sigma or equivalent having had atleast 8 years’ experience in process excellence (atleast four years’ post qualification) especially within the Financial Services arena having full understanding of commercial processes.

The candidate would have experience in process excellence having worked for a large set up with extensive experience in commercial / financial processes with good project management skills, influencing, analytical and interpersonal skills.

Privacy and Application Policy:
To the extent permitted by applicable laws and regulations, Al Tayer Group LLC and its affiliated companies (“Al Tayer” or “we”) collect, use and disclose your personal information in accordance with the principles set out below.
By submitting your CV or job application, you are acknowledging that any personal or other information you supply to us may be used by Al Tayer to assess, evaluate and check your candidacy, and to make copies, reproduce, organise, modify, and analyse for our own purposes or for the purposes of our affiliated companies, whether in original or derivative form. You further agree that we may share your information with our affiliated companies and our third party service providers.
You expressly acknowledge that submitting your application does not mean that you will be contacted for an interview or that you will be made an offer of employment.
We may consider you for other positions either with Al Tayer or our affiliated companies although we will seek your consent before advancing your CV any further.
We reserve the right to discontinue the recruitment process at any stage. Similarly, you have the right to withdraw your active application at any stage of the recruitment process.
We would like to assure your application will be treated with due diligence and thank you for considering employment with the Al Tayer Group.

Deadline: 07/07/2014

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