Wednesday, 2 April 2014

Move Coordinator Career Opportunity in Dubai

Job Title:    Move Coordinator
Job Location:    Dubai, U.A.E
Employer:    Move One Inc.

About Us
Move One provides time-critical supply chain solutions in the areas of logistics, relocation and moving. Our strategically positioned international offices and partners deliver a door-to-door service unparalleled in the industry. Global experience and on the ground local expertise combined with technological innovation allows us to develop tailored products to meet the needs of our clients. Founded in 1992, Move One has grown aggressively through its pursuit of new markets and results-driven company culture. Head quartered in Dubai UAE, Move One is geographically positioned for further expansion in the logistics world.

Job Description
Serve as the single point of coordination for assigned internal, international and domestic moves into and out of the local region

Job Requirements:

  • Minimum 1 year Moving Coordination Experience is preferred
  • Strong English skills (written and verbal) are essential
  • Preference of College degree
  • Excellent Customer Service Skills.
  • PC applications: Word, Excel, Open office, Windows
  • Demonstrated ability to work in a proactively diverse and inclusive organization.
  • Ability to gain respect and build good relationships with customers, partners and colleagues
  • Excellent time management and multi-tasking skills
  • Effectively works well under pressure.

Work Requirements:
  • Provide “after hours” contact information to clients when in the middle of a service delivery.
  • Frequent, consistent verbal and written communication.
  • Able to maintain regular, predictable attendance.

Key Duties and Responsibilities:
  • Manage the household goods process from booking to delivery; origin to destination
  • Responsible for coordinating international moves with corporate clients dealing with both imports and exports
  • Counsel clients to ensure the best ongoing experience regarding their household goods shipments, pack outs, deliveries, fine arts, etc.
  • Manage the expectations of both domestic and international customers
  • Assist with answering questions and offering solutions in order to offer the best moving services
  • Liaise with moving operations, customer service reps, sales and crew leaders in order to stay up to date on customer needs, service developments, insurance matters, etc.
  • Actively support our preferred supplier relationships
  • Work closely with Pricing Analyst and Quoting department to best price services and jobs for the most cost-effective solutions
  • Confirming transport and service quotes from agents and vendors, and requesting a discount when possible
  • Requesting and booking of export and import shipments with agents and vendors
  • Waybill documentation for outgoing and incoming shipments
  • Checking required customs documentation for import and export shipments
  • Monitoring documentation for incoming and outgoing shipments
  • Closing jobs with actual cost calculations (approved by regional operations manager)
  • Assisting the crew leader with any unique crew skill set or equipment requirements to handle pack outs, deliveries, shipments
  • Coordinating the shipments schedule with crew leader and customs specialist
  • Preparation of main documents for individual moves
  • Daily update of electronic files and documents required throughout the cycle of each household goods moving service.
  • Meet or exceed service metrics and revenue capture expectations
  • Use checklists, InTrack and tools provided
  • Work effectively as a team contributor on all assignments
  • Interact professionally with other employees, customers and suppliers
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
  • Perform quality work within deadlines with or without direct supervision
  • Other duties as reasonably assigned

Deadline Date: 15/04/2014

How to Apply: 
If you are interested in working in a challenging environment and feel you have the requisite skills, please send your CV/Resume and accompanying cover letter to: