Wednesday, 2 April 2014

Branch Manager Job Opportunity at Commercial Bank Of Dubai

Job Title:    Branch Manager, Al Qouz Branch
Job Ref.:    CBD1968
Job Location:    Dubai, U.A.E
Employer:    Commercial Bank Of Dubai
Contract Type:     Permanent
Business Unit:  Business Group
Function:     Head Office

Job Description
The successful candidate will be part of a growing mobility team and will act as the main point of communication with potential (and existing) Move One corporate clients. The Sales Representative will be responsible for all sales activities in assigned accounts and will manage the quality and consistency of all Move One product and service delivery.

Job Requirements:

  •     Bachelor's degree, preferably in commercially oriented discipline with recognised diploma in Banking.
  •     For graduates, 6-8 years banking experience with at least 3 years experience of handling independent responsibility for a specific banking area.
  •     Good verbal and written command of English and Arabic languages
  •     Planning and organising skills
  •     Relationship building skills
  •     Negotiation skills
  •     Marketing and selling skills

Job Duties and Responsibilities:
  • Manage and lead the Branch effectively by maintaining high quality customer services and optimising employee satisfaction to ensure the achievement of sales and other targets of the branch to maximise the contribution to the bank's growth and profitability.
  •     Agree on the business plan for the branch with the head of branches and subsequently cascade the same with the individual staff members in the branch to support the achievement of the business goals of the branch.
  •     Ensure high level customer service including the review of customer complaints to maintain high level customer satisfaction.
  •     Champion the centralisation process and support other bank-wide initiatives to enhance the operational efficiency across the Bank.
  •     Monitor the performance of the staff members through periodic reviews and provide them with factual feedback to ensure that targets are met or exceeded to foster a high performance culture.
  •     Represent the Bank in the community in order to promote its image, enhance its reputation and optimize business opportunities.

Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph

Deadline Date: 18/04/2014