Thursday, 20 February 2014

Account Manager, Trade Working Capital Job Opportunity in Dubai

Job Title:    Account Manager, Trade Working Capital
Job Location:    Dubai
Job Function:    Retail Banking
Employer:    Mashreq Bank

About Us
Mashreq has provided banking and financial services to millions of customers and businesses since 1967.

We are one of UAE's leading financial institutions with a growing retail presence in the region including Egypt, Qatar, Kuwait and Bahrain. We focus on providing our customers access to a wide range of innovative products and services.

Mashreq is invariably among the highest performing banks in the Region. It’s financial performance reflects on its commitment to continue leading the UAE banking industry.

Our branch network extends across the UAE with one in every two households in the UAE banking with us. We also have customer service centres in key retail locations and one of the largest ATM networks in the country. We also have 12 overseas offices in nine countries, including Europe, US, Asia and Africa.

Job purpose
Manage a set of existing relationships and originating new relationships.

Job Requirements:
·         Banking Sales & service experience with proven relationship management qualities.
·         Requires advanced vocational knowhow of the subject matter (viz. Credit appraisal, Trade and foreign exchange basics, Lending framework).
·         Excellent communication and negotiation skills.
·         At least 4 years+ relevant banking experience in local or international mkt.
·         MBA/CA or if a regular graduate needs to possess adequate relevant experience.
·         Positive attitude, strong work ethics & good team player.

Job Duties:
·         To achieve assigned financial & non financial objectives by meeting all borrowing & non borrowing needs of customers within target segments (Viz. borrowers, transactors, depositors).
·         Actively source new-to-bank customers and generate new business leads from existing customers. Manage all customers focusing on relationship management & up-selling/deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS using defined customer on-boarding procedure.
·         Responsible for quality & soundness of assigned portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).

Key result areas

·         Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products such as Trade and Working capital, loans, Merchant overdrafts, liabilities, Insurance and card products.
·         Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service with the help of the CSO
·         Conduct annual/ periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
·         Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.
·         Screen the market for NTB opportunities.
·         Liaise with superiors and direct reports within the business unit, Risk Management and related enabler units within the bank to achieve business objectives.
·         Achieve assigned financial & non financial targets.
·         Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc as set out by the bank from time to time.
·         Update Area Manager on regular/ weekly for better controls on sales and relationship management 

Deadline Date: 31/03/2014