Sunday, 5 January 2014

Business Development/Client Service Executive Needed

Job Title:    Business Development/Client Service Executive
Job Location:     Dubai
Company/Employer: Abra Visual Merchsndising & Store Design
Job Type:    Contract, Full Time
Salary:        AED 10,000-15,000 p.m Salary will commensurate achieving and exceeding targeted sales.
About Us
ABRA is a strong team of 100+ employees that include different nationalities. A humble beginning in 1992 with a single digit work force ABRA has today grown to become a market leader in the industry. Strong leadership, clear vision, dedicated work, meticulous planning, committed quality delivery, sharp cost cutters and above all, a co operating and understanding team: All has contributed to Abra’s growth, not to forget the support by valuable customers.

Job Requirements:
• Must be graduate, with excellent technical and communication skills.
• Age 25 - 35 years Male/female of Indian/Filipino nationality.
• Previous experience in similar capacity , minimum 5 years.
• Presentable , aggressive and excellent communicator in written and spoken English.
• Technical knowledge - auto cad and interior design terms.
• A valid UAE Driving License Holder is a must.

Job Duties:
• Interacting with customers, providing information in answer to inquires about products, accounts, and services.
• Taking service inquiry calls from customers or clients and dispatching the suitable customer service associate to address questions.
• Answering the questions of customers regarding the organization’s products or services and its operation or maintenance.
• Handling and resolving customer complaints, or special orders via mail or phone.
• Receiving and processing orders, providing information concerning changes, pricing in service, and shipping.
• Investigating and correcting errors, following company and customer records.
• Interviewing customers to acquire information and explaining available services.
• Adjusting complaints concerning services or billing rendered.
• Coordinating customers’ service requirements with other appropriate departments as necessary to ensure effective customer service.
• Referring complaints of service or product failure or errors to appropriate personnel for investigation.
• Communicating solutions, successes, and opportunities to the Manager of customer service.
• Coordinates production of printed materials and prepress or printing services with customer's requirements.

Deadline Date: 19/01/2014

How to Apply:
Please forward your CV to: