Friday, 20 December 2013

Technical Support Engineer IT Urgently Needed in Dubai

Job Title:    Technical Support Engineer IT
Job Location:    Dubai
Company/Employer: Futurum Technologies LLC
Job Type:    Employee, Full Time
Salary:        AED 5,000-7,500 p.m
About Us
We are one of the leading IT companies in Dubai, and currently seeking the services of a well qualified and experienced individual for the post of Technical Support Engineer IT to join our dedicated team of professionals.

Job Requirements:
• Knowledge and 2-5 year experience in SQL Database with electronics back ground required.
• Preference to Engineering graduates.
• UAE Driving licence is a must.
• Must be a male candidate.

Job Duties:
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritising and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.

Deadline Date: 02/01/2014

How to Apply:
Please send your CV to: