Monday, 16 December 2013

IT Support Specialist Urgently Needed in Dubai

Job Title: IT Support Specialist
Job Location: Dubai
Company/Employer: Megaspeed Systems LLC
Salary: AED 2,000-3,000
Megaspeed Systems is a technology solutions providing company incorporated in Dubai, the fast growing city of United Arab Emirates since 2006. We have worked hard to transform Megaspeed Systems into a dynamic customer focused growth company, thereby creating mutually beneficial business relationships with our prestigious clientele. Our ground breaking technology is highly flexible to suit not only individual needs of our clients in specific segments, but can also scale up to support rapid enterprise growth.

Job Requirements:
• Excellent IT knowledge.
• A minimum of 3 years relevant experience
• Good English Communication &

Job Responsibilities:
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritising and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment.

Deadline Date: 30/12/2013

How to Apply:
Kindly forward your CV/Resume to: